Metro newspaper has published a FixMyStreet –mobile web application. People in Helsinki can now report non-emergency issues such as broken streetlights using their smartphones.
The issue reports are accepted by the reporters of Metro.fi news site and forwarded to the feedback system of the City of Helsinki using an automatic issue reporting interface.
The mobile application is running on an HTML5 –platform, which means it can be best used with all smartphones supporting picture upload on web forms. The application shows the reports on a Google map using the Open311-interface offered by the City of Helsinki since February 2013.
The service can be found in fiksaus.metrolive.fi.
Developing the Metro FMS-service and the API to the new feedback system of the City of Helsinki is a part of CitySDK-project