Tilburg University ERISS

General Description

The European Research Institute in Service Science (ERISS) is hosted by the Tilburg School of Economics and Management (TiSEM) at Tilburg University (Netherlands). ERISS is a multi-disciplinary, internationally renowned research and development institute that is committed to pooling, coordinating and consolidating research activities in service science, management and engineering (SSME) across Europe. To achieve multidisciplinary excellence in SSME, ERISS works closely with other research groups hosted by TiSEM, such as CentER, a world-class economics and business research institute. According to the Journal of the European Economic Association, for the second consecutive time TiSEM ranks #1 in Europe and #1 outside the USA in the field of economics. In business studies, TiSEM ranks #3 in Europe based on contributions to all journals in the period 2001- 2005, according to the Top 100 World Wide Rankings of Business Schools by the University of Texas, Dallas. Tilburg University’s Faculty of Law was ranked #1 in the Netherlands for the last four years, according to Elsevier Magazine. Tilburg’s goal is to become the best education and research institute in the Netherlands and among the top five at the European level in all departments. ERISS undertakes research in service science, particularly in the area of globally integrated networks of services (or, simply, service networks). Together these service networks will form an “Internet of Services” and become the future backbone of our interactive society. The focus of research at ERISS is the real-world challenges facing service networks that demand the use of a wide range of multiple conceptual, methodological and substantive approaches.

Relevant Competence for the project

ERISS is a world leader in matters related to services research. Members of ERISS have experience of participation in international projects and collaborations. ERISS are currently the scientific director of the EC’s FP7 Network of Excellence in Software Services & Systems (S-Cube, http://www.s-cube-network.eu). Service-based systems are also researched by ERISS as part of their work in the ongoing FP7 STREP COCKPIT project that will use Web 2.0 techniques and social media to allow collaborative service design and delivery between citizens and public administrations. In the FP-7 STREP project COMPAS  ERISS staff has developed a request and service compliance language for automatic checking of business process compliance with business rules and regulations. In addition, ERISS is involved in the FP-7 IP 4CaaST project where they develop the  blueprinting language and methodology as a means to describe, discover, customize and dynamically deploy  cloud software service systems. A full list of ERISS projects (completed and active) can be found at www.eriss.org. Lastly, ERISS is the leader of an international consortium awarded a five-year Erasmus Mundus grant from the EC to coordinate the International Masters in Service Engineering.

Main role and activities to be carried out

In CitySDK Tilburg University will lead the WP2, which is to package and consolidate the existing practices and assets into technological framework and the reference architecture which enables the transfer of smart city service components between cities.


Geert Monsieur ([email protected])

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